Help Desk Support – A centralized service that provides users with technical support and assistance, typically through phone, email, or chat.
Remote Desktop Support – A service that allows IT support technicians to remotely access and control a user’s computer to diagnose and resolve technical issues.
Onsite Support – On-location technical support services provided by IT technicians, either at a business location or at the user’s home.
Software and Hardware Installation – The installation, configuration, and maintenance of software and hardware systems, including operating systems, applications, and hardware components.
Network Support – The design, implementation, and maintenance of a company’s network infrastructure, including routers, switches, and firewalls.
Cloud Support – The support and maintenance of cloud-based IT systems, including cloud storage and computing solutions.
Backup and Recovery – The creation and maintenance of backup systems to protect against data loss and the recovery of lost or corrupted data.
Cybersecurity Support – The implementation and maintenance of cybersecurity measures, including firewalls, antivirus software, and intrusion detection systems.
Mobile Device Management – The management and support of mobile devices, including smartphones and tablets, used by employees in a business setting.
Virtualization Support – The support and maintenance of virtualization technologies, including virtual servers and virtual desktop infrastructure.