Iternity provide businesses with proactive and comprehensive management of their IT systems, ensuring optimal performance, reliability, and security. These services typically include 24/7 monitoring, routine maintenance, troubleshooting, and support for hardware, software, networks, and cloud infrastructure. By outsourcing IT management to a dedicated provider, businesses can focus on their core operations while benefiting from expert technical support, reduced downtime, and predictable costs. Managed services are particularly valuable for SMEs, offering scalable solutions tailored to their unique needs and budgets.
- Proactive system monitoring and maintenance
- Remote and onsite IT support
- Helpdesk services for immediate assistance
- IT asset management and tracking
- Cloud hosting and migration (e.g., Microsoft Azure, AWS)
- Microsoft 365 and Google Workspace setup
- Cloud backup and disaster recovery services
- SaaS (Software-as-a-Service) management
- VoIP (Voice over IP) system setup and support
- Unified communication platforms
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
- Procurement of IT hardware and software
- Installation, configuration, and licensing management
- Troubleshooting and repair services
- Remote desktop support and VPN setup
- Collaboration tool training and support
- Device management for remote workers
